1. The administrator of your personal data is Neenqa Nina Szczutowska-Gohar with its registered office in Ciechan贸w, entered in the business register (NIP: 5661909359 Regon: 387226112) entered in the business register of the Central Register and Information on Economic Activity (CEIDG), which sells products under the “Neenqa” brand, via the website https://neenqa.com/ (hereinafter referred to as “Seller”). The company’s address is: ul. H. Sienkiewicza 140, 06-400 Ciechan贸w. Contact for personal data management:
  • written contact: Sienkiewicza 140, 06-400 Ciechan贸w
  • telephone contact: +48 536037722
  • contact via e-mail:  [email protected]
  1. The seller processes your personal data in a safe manner, in accordance with the law, including the Regulation of the European Parliament and the Council of the European Union 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (known as “GDPR”).
  2. The Seller processes the Customers’ personal data in order to fulfill orders, provide electronic services by the Seller, carry out the payment process, deliver the purchased products and other purposes specified in the Regulations. The data is processed only on the basis of legal provisions or consent expressed by the Customer in accordance with applicable law.
  3. The customer provides his personal data to the seller voluntarily, with the reservation, however, that failure to provide certain data in the process of purchasing goods may prevent the submission and implementation of the customer’s order.
  4. Personal data obtained from the customer are processed for the following purposes:
  • implementation of sales contracts
  • conducting marketing of the Seller’s products
  • research on the effectiveness of marketing activities
  • checking the correct functioning of the system and sales platform
  • accounting reporting needs
  • handling requests and inquiries addressed to the Seller by customers
  1. In connection with the implementation of the processes described in point 5, the Seller collects the following types of data:
  • user account data – verification for the purposes of access to the account (legal basis: Article 6 (1) (b) of the GDPR)
  • basic personal data – verification purposes, processing inquiries, enabling the conclusion of sales contracts, verification of their performance, assistance in their conclusion or implementation, delivery of products, handling complaints (legal basis: Article 6 (1) (b) of the GDPR)
  • address data – delivery of products, handling of complaints and inquiries (legal basis: Article 6 (1) (b) of the GDPR)
  • contact details – handling complaints and inquiries, providing information about the status of the order, assistance with delivery (legal basis: Article 6 (1) (b) of the GDPR)
  • login data – verification of the use of the Service (registration and deregistration), usage statistics (legal basis: Article 6 (1) (b), (f) of the GDPR)
  • transaction history – account maintenance and access to sales history, customer order tracking, usage statistics, market analysis and research (legal basis: Article 6 (1) (b), (f) of the GDPR)
  • payment data – performance of sales contracts (legal basis: Article 6 (1) (b) of the GDPR)
  • access data – researching interest in specific brands or products (legal basis: Article 6 (1) (f) of the GDPR)
  1. The main guideline followed by the Seller is to keep customer data as short as possible, in connection with the period necessary for the sale and delivery of the ordered goods. Some data is stored continuously on the basis of the consent expressed by the Customer and related to the performance of services ordered by him, e.g. sending a newsletter or maintaining a created Customer Account.
  2. The customer may at any time use the request from the Administrator to access the processed personal data, correct them, delete and limit processing. The customer also has the option to request the Administrator to transfer personal data to another data administrator. The Seller provides the option of removing personal data from the collection kept, in particular in the event of deleting the Customer Account. The Seller may refuse to delete personal data if the Customer has not paid all amounts due to the Seller or has violated applicable law, and the retention of personal data is necessary to clarify these circumstances and determine the Customer’s liability. You can exercise all of the above-mentioned rights by: written contact: Sienkiewicza 140, 06-400 Ciechan贸w telephone contact:+48 536037722

contact via e-mail:  [email protected]

  1. The customer has the option to lodge a complaint with the President of the Personal Data Protection Office if he or she believes that the processing of personal data violates the law.
  2. The administrator protects the personal data provided to him and makes every effort to protect them against unauthorized access or use. The administrator makes every effort to ensure the best possible technical, physical and organizational measures to protect personal data against accidental or deliberate destruction, loss, disclosure, change, use. The Administrator processes the Customer’s data in a manner consistent with the scope of the Customer’s authorization and in accordance with the legal requirements and the GDPR Act.
  3. In order to perform the contract, the Seller may provide the data collected from you to the broker or courier service provider, (courier)   WordPress platform, analytical and marketing service providers, the payment system operator  Blue Media SA (legal basis for data processing: Article 28 of the GDPR). In such cases, the amount of data transferred is limited to the required minimum. In addition, the information you provide may be made available to competent public authorities, if required by applicable law.
  4. The customer may voluntarily provide his e-mail address and subscribe to the newsletter. The e-mail address is processed for the purpose of sending marketing offers. At any time, the customer may unsubscribe from the newsletter by writing an e-mail to  [email protected]  with the note “Newsletter – cancellation”.

Cookies

  1. The store does not automatically collect any information, except for information contained in cookies.
  2. Cookie files (so-called “cookies”) are IT data, in particular text files, which are stored in the end device of the Store User and are intended for the use of the Store’s websites. Cookies usually contain the name of the website they come from, the storage time on the end device and a unique number.
  3. The entity that places cookies on the end device of the Store User and obtains access to them is the Store operator.
  4. Cookies are used for the following purposes:
  • adjusting the content of the Store’s websites to the User’s preferences and optimizing the use of websites; in particular, these files allow to recognize the Store User’s device and properly display the website, tailored to his individual needs;
  • creating statistics that help to understand how Store Users use websites, which allows improving their structure and content;
  1. The Store uses two basic types of cookies: “session” cookies and “persistent” cookies. Session cookies are temporary files that are stored on the User’s end device until they leave the website or turn off the software (web browser). Persistent cookies are stored on the User’s end device for the time specified in the cookie file parameters or until they are deleted by the User.
  2. The following types of cookies are used in the Store:
  • “Necessary” cookies, enabling the use of services available within the Store, eg authentication cookies used for services that require authentication within the Store;
  • cookies used to ensure security, for example used to detect fraud in the field of authentication within the Store;
  • “Performance” cookies, enabling the collection of information on the use of the Store’s websites;
  • “Functional” cookies, enabling “remembering” the settings selected by the User and personalization of the User’s interface, eg in terms of the selected language or region of the User, font size, website appearance, etc .;
  • “Advertising” cookies, enabling the delivery of advertising content to Users more tailored to their interests.
  1. In many cases, the software used for browsing websites (web browser) allows cookies to be stored on the User’s end device by default. Store users can change cookie settings at any time. These settings can be changed in particular in such a way as to block the automatic handling of cookies in the web browser settings or to inform about their every posting in the Store User’s device. Detailed information on the possibilities and methods of handling cookies is available in the software (web browser) settings.
  2. The Store operator informs that restricting the use of cookies may affect some of the functionalities available on the Store’s websites.
  3. Cookies placed on the Store User’s end device may also be used by advertisers and partners cooperating with the Store operator.
  4. More information on cookies is available at www.wszystkoociasteczkach.pl or in the “Help” section in the browser’s menu.